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FAQ & Resources

How can the department enforce my civil rights?

Our cases must meet the following criteria:

  1. Occurred within the City of Los Angeles.
  2. Occurred within three years of the intake form submission date.
  3. Must be in the private sector (commerce, education, employment, and housing).
  4. Must pertain to one of the protected classes (eg. race, gender, religion etc.). Learn more about protected classes here.

LA Civil Rights does not have the authority to investigate complaints against public entities including other city departments. Additionally, under the California Fair Employment and Housing Act (FEHA), the State has authority over certain protected classes in housing and employment.

What should I know before submitting a complaint?

Contact: Once we receive your complaint, someone from our office will reach out to you to discuss the case.

Confidentiality: Confidentiality will be kept to the extent permitted by law. 

Retaliation Prohibited: Retaliation against any person for exercising rights protected by the City of Los Angeles’ Civil Rights Law is prohibited.

Other Remedies Not Affected: Filing a discrimination complaint with LA Civil Rights does not prevent any person from seeking other criminal, civil, or other remedies established by law. 

Criminal Penalties: Any person who willfully resists, obstructs, or interferes with the enforcement authority of this Department, or the Hearing Officer in the performance of any duty under this article shall be guilty of a misdemeanor and be punishable by a fine of not more than $1,000 and by imprisonment in the County Jail for a period of not more than six months.

 

Language & Accessibility Services

If you need translation services or are experiencing any difficulty accessing our information, or would like to request our documents in an accessible alternative format, please send us an email at cre@lacity.org.

OUR ENFORECEMENT AREAS: PROTECTED CLASSES

LA Civil Rights has the authority to take civil rights cases for the following protected classes in each private sector area:

Commerce
  • Race
  • Color
  • Ethnicity
  • Creed
  • Age
  • National Origin
  • Religion
  • Citizenship Status
  • Gender
  • Gender Identity
  • Gender Expression
  • Sexual Orientation
  • Disability
  • Medical Condition
  • Genetic Information
  • Marital Status
  • Partnership
  • Status
  • Employment
  • Status
  • Source of Income
  • Military Status
  • Veteran Status
  • Primary Language
Education
  • Race
  • Color
  • Ethnicity
  • Creed
  • Age
  • National Origin
  • Religion
  • Citizen Status
  • Gender
  • Gender Identity
  • Gender Expression
  • Sexual Orientation
  • Disability
  • Medical Condition
  • Genetic Information
  • Marital Status
  • Partnership Status
  • Employment Status
  • Source of Income 
  • Military Status
  • Veteran Status
  • Primary Language
Employment
  • Race
  • Color
  • Ethnicity
  • Creed
  • Age
  • National Origin
  • Religion
  • Citizen Status
  • Gender
  • Gender Identity
  • Gender Expression
  • Sexual Orientation
  • Disability
  • Medical Condition
  • Genetic Information
  • Marital Status
  • Partnership Status
  • Employment Status
  • Source of Income 
  • Military Status
  • Veteran Status
  • Primary Language
Housing
  • Citizenship Status
  • Employment Status
  • Primary Language

CIVIL RIGHTS RESOURCES

State and Federal Agencies

California Civil Rights Department: The California Civil Rights Department, formerly the Department of Fair Employment and Housing (DFEH), is the state agency charged with enforcing California’s civil rights laws. The mission of Cal Civil Rights is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. Learn more here.

United States Equal Employment Opportunity Commission: The U.S. Equal Employment Opportunity Commission (EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information. Click here to find contact information for the Los Angeles EEOC Office.

United States Department of Justice Civil Rights Division: The Federal DOJ Civil Rights Division enforces federal laws that protect you from discrimination based on your race, color, national origin, disability status, sex, religion, familial status, or loss of other constitutional rights. Learn more here

United States Department of Education Office of Civil Rights: The Office for Civil Rights enforces several Federal civil rights laws that prohibit discrimination in programs or activities that receive federal financial assistance from the Department of Education. It is the mission of the Office for Civil Rights to ensure equal access to education and to promote educational excellence throughout the nation through vigorous enforcement of civil rights. Learn more here.

United States Department of Health and Human Services Office of Civil Rights: The U.S. Dept. of Health and Human Services Office of Civil Rights enforces laws against discrimination based on race, color, national origin, disability, age, sex, and religion by certain health care and human services providers and health insurance plans. Learn more here.

Americans with Disabilities Act (ADA): The ADA prohibits discrimination against individuals with disabilities in all areas of public life including jobs, schools, transportation and all public and private places open to the general public. Click here to find local support from the City of Los Angeles Department on Disability. Click here to Service Animals FAQ.

State of California Office of the Attorney General

Housing

California Department of Fair Employment and Housing

Downtown Women's Center

Los Angeles Housing Department

LA Housing File a Complaint

LA Housing Services for Low-Income Seniors and People with Disabilities

Housing Authority City of Los Angeles

Housing Rights Center

Housing Rights for People with Disabilities

Housing Rights Center of Los Angeles

Housing and Urban Development Commission

HRC What is Fair Housing Brochure

HRC Familial Status Discrimination Brochure

HRC Sexual Orientation Discrimination Brochure

HUD Fair Housing and Equal Opportunity Complaint Portal

LA County Development Authority and Fair Housing Rights

Los Angeles LGBT Center - Social Services and Housing

LA LGBT Senior Housing - Triangle Square

Project Roomkey

Stay Housed LA (County and City of Los Angeles)

U.S. Dept. of HUD Homelessness Resources

U.S. Equal Employment Opportunity Commission

Legal Resources

ACLU of Southern California: (213) 977-5253

American Bar Association: (800) 285-2221

Asian Americans Advancing Justice

Bet Tzedek Justice for All

City Attorney Mediation & Dispute Resolution

Immigration Advocates Network

Legal Aid Foundation of Los Angeles 

LA LGBT Legal Services

LA LGBT Legal Clinic

Los Angeles County Bar Lawyer Referral Service

Los Angeles County Public Defender Immigrant Unit

Los Angeles County Office of Inspector General

City of Los Angeles Office of the Inspector General

City of Los Angeles Department of Aging

Los Angeles City Attorney LA Represents 

Loyola Immigrant Justice Clinic

Inner City Law Center

The State Bar of California

Workforce Development Aging & Community Service

Education

U.S. Department of Education

U.S. Department of Education Civil Rights

Employment

Wages LA (Office of Wage Standards)

California Department of Fair Employment and Housing

City of Los Angeles Personnel MyVoiceLA 

Equal Employment Opportunity Commission

Equal Employment Opportunity Commission Los Angeles Office

State of California Employment Development Department 

City of Los Angeles Bureau of Street Services Vending Program

Los Angeles Black Work Center

Pacific Asian Consortium in Employment (PACE)

Commerce

County of Los Angeles Community Development Commission

LA LGBT Transgender Economic Empowerment Project

Health

County of Los Angeles Public Health

U.S. Health & Human Services Office for Civil Rights

U.S. Health & Human Services (HHS) Office of Civil Rights-Pacific Region

Free & Low Cost Health Clinics Throughout Los Angeles

Other Social Services and Resources

AAPI Equity Alliance

California Department of Social Services

CalFresh Los Angeles Homeless Services Authority

City of Los Angeles Domestic Violence Resources

Disability Rights California

LGBT National Hotline

Los Angeles County Department of Public Social Services

Los Angeles County Homeless Outreach Portal

Los Angeles County Department of Mental Health (24 Hours)

Los Angeles County Office of Immigrant Affairs

Los Angeles LGBT Center

Public Counsel

Stop AAPI Hate

United States Department of Housing and Urban Development Homelessness Resources Meals on Wheels West Los Angeles

National Association of Social Workers

National Suicide Prevention Hotline: (800) 273-8255

National Domestic Violence Hotline: (800) 799-7233

Women, Infants, & Children (WIC) 


Civil Rights Enforcement Special Investigators

Lilian Calderon - Special Investigator II

Thomas Scott - Special Investigator I

Tim Frederick - Special Investigator I

Rashad Clay - Special Investigator I

Olivia Ibarra  - Special Investigator I